About Us

Restoring What Matters Most

At Pack2Normal, we understand that disasters—be it fire, flood, mold, or storm—can disrupt lives and damage real property that make a house a home. Our mission as a packout company is to alleviate that burden by expertly handling the contents of your home or business, ensuring they are meticulously packed, restored, and returned to you in their best possible condition.

Our Mission

To bring your belongings back to where they belong.

We are a packout company committed to minimizing the loss of your precious possessions through a proven process that emphasizes care, efficiency, and professionalism. Our goal is to alleviate your stress and help you regain a sense of normalcy as swiftly as possible.

  • Integrity – We uphold the highest standards of honesty and transparency.

  • Compassion – We approach every situation with empathy, understanding the emotional toll disasters can take.

  • Excellence – We strive for perfection in every task, ensuring the best outcomes for our clients.

  • Collaboration – We work closely with homeowners, insurance providers, and contractors to streamline the restoration process.
  • Innovation – We continuously adopt the latest technologies and methods to enhance our services.
packout company members by truck
Our Story

Founded in Tullahoma, Tennessee, our packout company began with a simple yet profound goal: to help individuals and businesses recover from unforeseen disasters by focusing on the restoration of their valuable contents. Recognizing a gap in the restoration industry, we specialized in the packout process—the careful removal, cleaning, storage, and return of items affected by damage.

Over the years, our commitment to excellence and compassion has allowed us to expand our services across multiple states, including Alabama and South Carolina. Despite our growth, our core values remain unchanged: integrity, professionalism, and a deep respect for our clients’ possessions.

We’ve Got You Covered Through Every Step
Inspection and Damage Assessment

We begin by inspecting your property to determine the source and extent of the damage and identify which items have been affected. Once everything is evaluated and approved, your insurance representative or contractor creates a contents plan. Our packout company team works closely with them to ensure your claim is handled accurately and efficiently from the start.

Inventory, Packing & Transport

Each item is logged into a digital inventory with its condition noted, so everything remains accounted for and trackable throughout the process. Belongings are carefully packed using protective materials like bubble wrap and blankets. Undamaged items are sent to our packout company storage facility, while those requiring restoration are delivered to our cleaning center.

Storage & Cleaning

Your contents are stored in secure, climate-controlled containers at our private facility. Items needing restoration are cleaned using industry-leading equipment and methods, then re-inventoried and documented for insurance purposes. We take special care with delicate items, ensuring everything is preserved safely.

Return

Once your home or facility is ready, we coordinate the return of your belongings at a time that works for you. Our team unboxes, unwraps, and places everything back in its proper location, based on your input and insurance approval. We work carefully to restore order and help you settle back in with confidence.

Why Choose Pack2Normal?
In-House Services

We manage every aspect of the packout company internally, eliminating the need for subcontractors and ensuring consistent quality and accountability.

Climate-Controlled Storage

Your items are stored in private, lockable containers within our secure, climate-controlled facilities, safeguarding them until they’re ready to be returned.

Expert Restoration

Utilizing state-of-the-art equipment and the latest restoration methods, our skilled packout company technicians work diligently to return your items to their pre-disaster condition.

Transparent Communication

We maintain open lines of communication with you and your insurance provider, ensuring a seamless and informed experience throughout the restoration process.

Guiding Principles

Our operations are grounded in core values such as punctuality, respect, honesty, and professionalism, all aimed at delivering exceptional packout company service and peace of mind.

Frequently Asked Questions

A contents packout company involves professionally removing items from a property after a disaster (such as fire, water, or mold damage), documenting them, and transporting them to a secure facility for cleaning or storage. Once the property is ready, the items are returned and placed back in their original locations.

We handle a wide range of contents, including furniture, electronics, clothing, artwork, documents, and heirlooms. Our cleaning technicians are trained in advanced techniques to restore items to their pre-loss condition whenever possible.
All items are stored in private, lockable, climate-controlled containers within our secure facilities. These areas are not open to the public, and each customer’s belongings are kept completely separate for maximum safety and peace of mind.
Yes. We coordinate closely with insurance adjusters and restoration contractors to ensure that all services are properly documented, authorized, and aligned with your coverage. This reduces your stress and helps keep your claim moving forward smoothly.
Absolutely. While we offer emergency response for disasters, we also accommodate scheduled services for non-urgent needs. Contact our team to set up a site inspection and develop a personalized plan for your packout and restoration.