ABOUT US

Our guiding principles...

The principles that guide Pack2Normal are simple yet critical:

Show up on time
Treat everyone with respect
Use common courtesy
Do not mislead
Do not make excuses
Handle items with extreme care
Take ownership
Admit mistakes and make it right
Under-promise and over-deliver
Work efficiently
Be professional in every action

We are here to relieve your stress and get your life back on track quickly.

Our mission: bring your belongings back to where they belong

Pack2Normal is your packout expert. When a storm, flood, mold, fire, or other disaster hits your home and damages your contents, we provide a proven process to minimize the loss of your precious belongings. Our dedicated team is ready to:

Inspect
Inventory
Pack
Transport
Clean
Store
Return your recovered items back home to you

contact us today at info@pack2normal.com

Meet Ken Keller

OUR TEAM

KEN

SALES SPECIALIST

I will be the one to come to your home to assess the scope of work that needs to be performed.

I will explain the process in detail and answer any questions you may have about the services that we offer. I will also work with your insurance provider and adjuster to ensure that all services provided are covered under your policy.

931-581-7176

DJ

GENERAL MANAGER

I will oversee your job from this day forward.

If you have any problems or concerns, please contact me immediately.

I will be your point of contact for anything you need.

My goal is to make this project start on time, end on time, and run as flawlessly as possible.

931-408-4005

TIFFANY

GENERAL MANAGER

I will oversee your job from start to finish. If you have any concerns along the way, I will be there for you to give you answers and piece-of-mind.

My goal is to ensure your project starts on-time, ends on-time, and runs as flawlessly as possible.

You can count on me to help you through it all.

931-222-0156

HOLLY

TEAM COORDINATOR

I will be working with you and our amazing team to ensure your total loss report is as accurate as possible.

Once the final report is ready, I will generate it via email to both you and your adjuster. I will also call periodically to touch base about the progress of your repairs and ensure we meet your timeline for the pack back of your contents.

931-247-1236

KELLEY

ACCOUNT MANAGER

I will be responsible for building and cultivating relationships with insurance and restoration partners.

One of my main objectives is to determine our partner’s needs and how Pack2Normal will achieve those objectives. I will also manage existing partner accounts to create long-term partner affiliations.

Whenever partners need questions answered, they know exactly who to contact for prompt, reliable answers.

423-290-4905